Cvent Hiring Associate Product Consultant (Fresher)

Eligibility & Knowledge:

• Candidate should have excellent communication skills (verbal and written).
• Candidate should have experience in US Customer Service is a must.
• Candidate should have strong business acumen, ethics and high integrity.
• Candidate should have quick learner, with a positive attitude and ability to work well within a team.
• Candidate must be articulate, organized, detail-oriented and have the ability to multi-task.
• Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals.
• Communicate with the client and review the initial implementation with them and make required changes.
• Gather client requirements and implement them in Cvent’s event management software

Job Responsibilities:

• Candidate have to support clients over the phone and email by answering their product questions and offering technical assistance.
• Candidate have to Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent’s marketing engine.
• Candidate have to document all communication with the client in Cvent’s CRM software.
• Candidate have to implement and manage the online portion of client events as and when needed.
• Candidate have to create and maintain all product documentation.
• High comfort level in using online software products.
• Graduate/ Under-graduate(drop-out) with strong analytical and logical skills.
• Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad.
• Gather client requirements for future releases of the product.

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