Radical Technologies Hiring Web Solutions Specialist
Eligibility Criteria | |
---|---|
Job Role | Web Solutions Specialist |
Education | Any Graduates |
Stream | Any |
Batch | Any |
Interview Location | Remotely (Telephonic/Hangout) |
Joining Period | Immediate or 1 Month |
LastDate | 27th July 2021. |
CTC | 3.00 LPA to 3.50 LPA |
Job Location | Mumbai, Pune |
Join us On Telegram | Click Here |
Responsibilities:
- Candidates have to troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions.
- Candidates have to interacting with clients via. live chat, web-based systems, online forums, and telephone to resolve their problems and gather feedback.
- Candidates have to testing & analysis of all products & services.
- Candidates have to identifying any bugs/issues in the system and assisting in their resolution.
- Candidates have to recording, tracking, and reporting problem activity.
- Candidates have to reviewing existing product/feature documentation; publish documentation in internal knowledge bases.
- Candidates have to Abide by our organization’s Information security policies and guidelines. Information security is the responsibility of every individual working for the organization and all employees have to follow the organization’s Information Security Policies at all times.
Requirement Specifications:
- Candidates must be customer-focused and willing to do whatever it takes to resolve customer issues.
- Candidates should have strong customer interaction skills and ability to work in a variety of customer situations.
- Candidates should have outstanding written and verbal communication skills.
- Candidates should have ability to solve complex problems quickly, inventively, and resourcefully.
- Good working knowledge of computers and the internet; strong ability to develop new skills.
- Candidates should be able to provide project foresight in tracking, interpreting, and resolving issues and aiding software implementation.
- Candidates should have strong attention to detail.
- Avid internet user, with a strong inclination towards technology.
- Highly motivated and energetic team player, with excellent interpersonal skills.
- Candidates must be willing to work in rotational shifts..
- Customer-facing Video Conferencing and Event Products.
- Customer-facing Hospitality and Hotels and Customer-facing Airlines
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