Wipro is Hiring Digital Workspace Service Desk

Eligibility Criteria
Job Role	Digital Workspace Service Desk
Education	BCom, BBA, BBM, BMS, BA and BSc economics Only
Batch	2021
Percentage	Minimum 50% in 10th, 12th and Graduation
Stipend	15000 BASE + 488 ESI per month
Service Agreement	36 Months
Job Location	India
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10th Standard: 50% or above
12th Standard: 50% or above
Graduation: 50% or 5.0 CGPA above as applicable by the university guidelines
Admission into EPGDBM degree will be subjected to the prevailing criteria and conditions as defined by the UGC Guidelines at the time of enrollment
Note:
- 10th, 12th & UG aggregate percentage should be the sum total of marks obtained against the maximum marks in all subjects in all semesters.
- Selective subjects or marks on the marksheet should not be considered to calculate aggregate percentage.

2021 ONLY
Maximum of 3 years of education gap is allowed between 10th and Graduation.
No Gaps are allowed in Graduation period. Graduation should be completed within 3 years from the start of the Graduation.

Only Fulltime courses. No Part-time or Correspondences or Distance learning education in either 10th or 12th or Degree. Graduation should be recognized by the Central/State Government of India.
No standing Arrears or backlogs at the time of selection process.
Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
Bhutan and Nepal Nationals need to submit their citizenship certificate.
Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.

Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
Excellent communication skills required as you will work in International Voice Support.
Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
Responding in a timely manner to service issues, request, and take care of the complete operations.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Provide support, including procedural documentation & relevant reports.
Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).